The Leader In Marketing Adventure.

Now, more than ever, a fragmented approach costs your organization money and market share.

WELD unifies strategy, content and application to achieve a rapid and measurable return on your marketing investment.

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Archive for April, 2009

Some Clients Make Marketing So Easy

Monday, April 27th, 2009 by Reid Williams

If a company really is that great, if their products and services are so wonderful, it doesn’t take much of a marketing firm to bring in the customers. The crowd will do all the talking.

The most effective marketing is word of mouth — your customers telling their friends and family what a great experience they had with your company, how they shouldn’t wait to try your products, visit the store, make a reservation, etc.

That’s the definition of “remarkable”: Your company has something worth talking about.
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We Learn Our Business Every Day

Saturday, April 25th, 2009 by Reid Williams

You might be trying to determine if you need any digital marketing at all. Maybe you know you need digital marketing services and you’re trying to decide if WELD is the go-to team.

In either case, our pitch is about the same: You want WELD because

1) You need digital marketing like fire needs oxygen and,
2) more importantly, we are the only candidates who claim NOT to be experts.

That’s right. We’re figuring this out on a daily basis.

Any firm that tells you otherwise, well, they might also start a side business in balloons for all that hot air they’re blowing.

The truth is business and the technology behind it are changing, literally, every day.

It’s a full-time job just keeping up, and learning how to apply each new tool or value an opportunity.

We claim to be the hungriest and quickest to learn.
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In the Battle for Eyeballs, Video Wins

Saturday, April 25th, 2009 by Reid Williams

It’s a cliché anymore to proclaim “content is king.” What is worth talking about, however, is exactly what kind of content can serve your web presence most effectively.

The “content is king” maxim arose over the past decade as web developers and marketers began to figure out what attracts and — more importantly — what captivates visitors of Internet sites.

Go figure: Turns out, web surfers want information they can use, entertainment and few barriers to get it (including paying for it), and they want it fresh.

The sites that do this best, though, are the sites that feature video. Here just a few of the statistics that show video conquers content:

  • Internet users now view more than three hours of online video per month. (Nielsen Online)
  • 62% of Millennials and 41% of Gen-Xers regularly tune in to video streaming sites such as YouTube. (Deloitte)
  • Video is 53 times more likely to appear on the first page of search results versus text pages. (WSJ.com/Forrester Research)
  • Time spent viewing online video is increasing between 12% and 15% monthly, growing at a rate twice as fast as television. (The Nielsen Company)

Has your organization considered developing video to engage your audience? Or put another way, can you afford to not produce video content in today’s hyper-competitive business environment?

Here’s an example of the  high-definition video production with which WELD has built its reputation:

Don’t Get Scared of Marketing — Get Empowered

Friday, April 24th, 2009 by Reid Williams

The way we do business, the way consumers shop and spend their time — heck, the world — has all changed. And the change isn’t helping executives charged with driving revenue growth.

Consumers are bombarded with advertising messages, and they don’t listen or remember hardly any of them.

Technology changes every day (or more often). It’s almost impossible to keep up or to know if you’re wasting your money.

And let’s not even get started talking about the economy, shrinking budgets and every manger’s pressure to show results.

All together, these can be unsettling times for CEOs, marketing directors and owners of businesses large and small.

What do you do? Get empowered.
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Is your marketing like playing slot machines?

Thursday, April 23rd, 2009 by Reid Williams

The city of Las Vegas was built on hopeful fools dutifully plugging dollar after dollar into machines that clearly advertised not all the money would be returned. Unfortunately, many businesses treat their marketing the same way.

My father took me to Las Vegas as soon as I turned 21. My mother made him. She wanted dad, an accountant well-versed in probability, to educate me on what constitutes a smart bet.

You’ll see signs on the Strip proclaiming 98% pay-out on slots, my father said. That means, over the long run, the casinos will end up with $2 of every $100 you play with.

And dad was right. Every bet in a casino is designed this way. There aren’t even any 50-50 bets, not even in craps or roulette. Every dollar you wager, over the long run, you will lose a portion of it. Eventually, you’ll lose it all.

This is essentially what businesses do if they can’t empirically link their efforts in marketing and advertising with revenue.

Your marketing is supposed to make you money. To paraphrase marketing guru Seth Godin, your marketing should work like a sale on dollar bills.

Godin puts the question this way: If you have a marketing program that brings in more than $1 of revenue for every dollar spent, how much should you spend on it?

The correct answer is everything you have. Mortgage the house, if you must. If your marketing works like any other investment, don’t short-change the budget for it — go big.

This is the approach that WELD brings to digital marketing. It’s the reason we stress the use of web analytics and the value of having a firm on retainer, monitoring the effectiveness of your campaigns on a day-to-day basis. That way, we quickly drop losing bets or move all-in when the cards are sure winners.

How about your organization? Is your marketing strategic and agile, so as to maximize return on investment? Or are you marketing with one-armed bandits?

What Does Full-Service Digital Marketing Mean?

Wednesday, April 22nd, 2009 by Reid Williams

We call them our “digital goodies” — the suite of tools that is a combination of content and applications we develop for our clients and, in many cases, teach them to develop, as well.

The days of just “being online,” having a website that functions like an electronic brochure are gone. A website can be (and should be) so much more, and your customers expect it. No, they demand it, actually.

What your organization needs optimally is a web presence.
There are four fronts you need to be working on for an effective web presence:

  • Content — This is the information, entertainment and helpful stuff that people come looking for and, if you produce quality content regularly, they come back for it regularly.
  • Search — You have to make sure you’re easily found among the billions and billions of web pages. Search has four sub-categories you need to address, too: Organic, Paid, Universal and Social.
  • Social Media — In March 2009, Nielsen Online reported that, for the first time ever, people are spending more time on social networks than they are on personal e-mail. More than 200 million people are on Facebook. Your Internet marketing strategy should account for this.
  • Analytics — The “digital footprint,” or string of clicks that describe web users’ behavior, can be used to refine your digital marketing, from the type of content to the platforms that spotlight it.

Check out our presentation, “The WELD Effect,” shown here (and also found on Slideshare, a great example of a web application with social functionality, by the way).

Feel free to let us know what you think …