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The Welder

Notes from WELD's Laboratory

Soul Factory: The Action-Outdoor Industry’s Greatest Asset

October 18, 2011 by
Soul Factory

Click on the photo to see the previous post in the series, including the slides that accompanied this talk at the 2011 Whitewater Symposium..

Let’s start with the raw material: your beliefs, or in this case, an industry’s beliefs.

It’s easy to come together and align on some industry-wide core beliefs that motivate us to get up every morning and go out and do what we love to do. Beliefs are valuable, as they connect individuals, companies and trade groups. People resonate with people who share common beliefs. People are in some way touched by what you believe and want to learn more.

What the whitewater industry and any outdoor vertical (think surfing or riding powder) has going for it is the timeless and powerful association with soulful experience. I contend that we, as paddling enthusiasts, can and should rally around the core truths summoned from the acts of paddling a river, climbing a mountain, riding a mountain stash and surfing a wave.

Walt Whitman said, “Whatever satisfies the soul is truth.”

That’s all people are looking for: a true representation of an experience that they trust will be made available to them should they elect to participate. And that’s what the Whitewater Symposium is all about — coming together as an industry to work together and find ways to grow the level of participation in paddle sports.

I was fortunate to be speaking to experienced marketers like “Jaymo” Kris Jamieson, Marketing Manager of Mountain Sports and Culture over at GoPro. Jaymo said,

“The main thing I left with, and had never before heard, was the concept of the ‘Soul Factory.’ Quick! Get out there and trademark that before Wieden + Kennedy steals it. Granted, Brandon was speaking specifically about the paddlesports industry, but all of action sports, and even those stick and ball sports, need a ‘Soul Factory’ that every brand helps cultivate thru some industry-wide practices.”

While I may be an idealist, as Jaymo points out in my next post on this topic, I believe that outdoor companies are composed of good, soulful people. Together, we can redefine how our industry coordinates our content marketing efforts to promote the larger reasons why we are an industry in the first place.

Next up, in Act 2: Even Corporations Have a Soul, a discussion with Amy BonDurant, Teva’s Senior Marketing Manager of Content on the origination and success of Teva’s Live Better Stories Campaign.

To see the slides from my talk and get an introduction to where I’m headed in this series, see yesterday’s post, How Action Sports Industries Can Surge Through Content Marketing.

  • http://tommangan.net/ Tom Mangan

    GoPro presents an interesting metaphor: they produce a product that literally creates content.

    GoPro’s website has tons of user-contributed videos that make their site very entertaining.

    But really, what is a video camera? Just a mechanism for capturing and sharing vivid memories.

    While most outdoor products don’t create photographic memories, they do enable the creation of those memories.
    It strikes me that any outdoor brand which devotes a significant section of its site to capturing and sharing memories — whether in video, text or still photography — enabled by their products will have an engaged, popular website that validates current customers’ buying decisions and encourages new customers to join in.  

    Why wouldn’t everybody do it?

    • http://summitblog.org Summit Blog

      I think you point out a great example of a built-in content strategy that captures the soulful passion the product enables with GoPro as an example, Tom. If only it were that easy for every company and organization!

  • http://twitter.com/brandoNRG Brandon Holmes

    Thanks for the comment Tom. I think you’re going to see a lot more companies jump on the content marketing train in the next few years. Take Teva, for instance. They’ve gone so far as to reorganize their marketing department to include a senior marketing manager of content and are hiring a senior marketing manager of syndication = outdoor brand + media company. Another example is Vail Resorts purchasing OnTheSnow, the largest worldwide snowsports media outlet. In doing so, they increased web traffic by 52% in their peak month of 2011. (source http://investors.vailresorts.com/events.cfm)