There’s a spectrum of email marketing quality and performance that factors in the content, the design, the the distribution plan and other variables. Some businesses do e-newsletters well, and some fall on the poor end of the spectrum.
But by and large, most organizations fall somewhere in the middle, and I have to wonder if that isn’t the worst place to be.
Wouldn’t it be better to be anything other than mediocre?
I look at it this way:
If I have great email marketing, it’s because
- The e-newsletter has useful, engaging content
- The design is clean, complements content, and makes navigation toward my goal natural
- Multiple, segmented newsletters are sent out on a regular schedule
- Analytics are used to assess multivariate tests on content, design, product details and offerings, the sales funnel process, etc.
- The email list is managed constantly
The really bad email marketing does none of this; if there’s no e-newsletter going out, none of the other variables matter and the impact is null. (more…)
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